Fees And Charges Policy

Last updated: October 29, 2019

We're keeping our fares as low as possible whilst giving you the flexibility to add additional services only if you need them.

Find all services we offer listed below, with a clear explanation of why they exist and how you pay for them.

Booking.

• Administration fee, per booking – FREE

• Credit / debit card transactions – FREE

We don't charge you to pay by credit card.
Cards accepted: Visa (credit card), MasterCard (credit card)

• Infant or children – regular price
  Hostel safety regulations require us to respect certain cubic meters of oxygen per room. So, in every room there are as many beds as the maximum number of people that can be accommodated. This also applies to children, who, even if they can share a bed with a parent, must still be counted according to the maximum occupation required by law.

• Government taxes – Not included

The city tax may vary depending on the country or city and must be settled at the hostel.

• Check-in at the hostel, per person – €3

Online check-in is mandatory. An extra fee may occur if you have not checked-in prior arrival.

Changes and cancellations.

Spelling errors and title changes - FREE

If you make a spelling mistake (for example from Mary to May or from Nick to Nicholas) you can do it at no extra cost.

Other expenses.

New Generation Hostel and the hostels reserve the right to recover from any additional costs incurred due to misconduct, violation or failure to comply with the relevant requirements.

• Occupation of wrong bed – €12

• Locker key (lost/not given back) Replacement – €20

• Locker key broken inside lock – €80

• The locker is burglar proof, in order to open it we will have to use the oxidation blade

• Room key (lost/not given back) Replacement – €20

• Room key broken inside lock – €70

Regular door

• Room key broken inside lock – €300

Fire door

• Keychain Replacement – €60

• Smoking in the hostel, per person – €250 to €2.500 Other than in permitted areas

  2. How To Contact Us.

  If you have additional questions or comments, please contact us at ngh@pec.net